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Hospitality Recruitment: Restaurant General Manager job in Baton Rouge at Patrice & Associates - George Wooten

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Hospitality Recruitment: Restaurant General Manager at Patrice & Associates - George Wooten

Hospitality Recruitment: Restaurant General Manager

Patrice & Associates - George Wooten Baton Rouge, LA Full-Time
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Our Hospitality Client is an independent franchisee of a popular concept with 41  units and 1,001 - 5,000 employees across Louisiana, Illinois and Eastern Missouri. The first of these stores opened in 1989.  Their team strives is to be the best casual dining restaurant group through innovation, passion for service, integrity and caring for their community. They are a part of each community they serve and strive to ensure that  guests and associates never have to settle for less.  

Why people LOVE working for this company!

Great opportunity for those who want to be affiliated with a brand name, but still have a small company feel environment that is truly dedicated to offering the best work environment - treat each other with mutual respect, dignity, honesty and integrity.

Position Overview & Responsibilities

Responsibilities:
  • Ensures prompt, friendly service according to company guidelines, providing a “hands on” leadership style related to all aspects of guest service and hospitality, maintenance of all public areas.
  • Provides non-stop cheerleading of associate behaviors that are indicative of the service and hospitality objectives, as well as, constructive critique of gaps in associate behaviors related to these goals.
  • Directs overall activities and performance of associates on a shift-by-shift basis.
  • Breeds a culture using the Mission statement and Values to guide Integrity, Passion, Respect, Connection and Own it.
  • Ensures the immediate response and correction of all verbal guest complaints to self and staff.
  • Ensures guest contact as a priority with self.
  • Enforces responsible service of alcohol on a shift-to-shift basis.
  • Maintains adequate departmental staffing levels.
  • Ensures product preparation and presentation uncompromisingly meeting company standards.
  • Timely and effectively schedules associates to meet sales demands.
  • Maintains effective safety and security programs according to company policy and government standards.
  • Corrects and reports unsafe practices or conditions.
  • Promotes and manages restaurant organization, cleanliness and sanitation to SPA/Eco-Sure standards.
  • Performs routine maintenance and immediately
  • Communicates with other managers daily through management log and shift change meetings.
  • Completes all other assigned duties and responsibilities.
  • Ensures quality recruitment and referrals of potential management candidates.
  • Ensures training procedures of new managers and associates.
  • Ensures and maintains a trained staff through effective use of employment orientation, individual training sessions, associate meetings and implementation of company policy.
  • Ensures schedules are 100% efficiency as well as Aces in places posted by Thursday for following week.
  • Develops an environment of constant development of Managers, including formal shift observations and written feedback. Performs annual reviews and quarterly follow up on associates in their department.
  • Assesses the effectiveness of associates and managers, provides candid, fair feedback on a regular basis, and continuously works with associates on their areas of development.
  • With management team peers, owns the hourly sourcing and hiring process ensuring proper staffing in all areas.
  • Demonstrates proper execution of training systems as
  • Monitors acceptable associate performance and documents situations that require or could lead to disciplinary or corrective action.  Monitors progressive discipline when appropriate.
  • Assures compliance with company policies, practices and procedures.
  • Acts as coach to all associates; ensuring open lines of communication at all times with associate team.
  • Responsible for controlling costs and drive sales in assigned restaurant
  • Maintains and controls the ordering process using the proper pars and order guides.
  • Assures the compliance with the local, state and federal laws, regulations and guidelines.
  • Complies with all cash handling procedures.
  • Executes weekly food and liquor inventories/costs
  • Maintains and utilizes KM workbook and bar production sheets correctly and consistently.
  • Responsible for preparing and submitting of accurate daily paperwork to the office.
  • Inspires cooperation and teamwork from associates and managers by breeding a culture derived from Mission and Values
  • Is maniacal about guest service and promotes the 1% better every day philosophy.
  • Demonstrates organizational skills.
  • Completes all assignments and duties properly and on schedule.
  • Develops goals and action plans for personal/professional growth.
  • Provides role model behaviors for managers and associates.
  • Exhibits a professional image.


Benefits

  • 401k
  • Medical, Dental, Vision Insurance
  • Vacation pay
  • Sick pay
  • Competitive salaries and bonuses
  • Relocation expenses paid for existing managers.
  • Ongoing training and development


Position Requirements

  • Minimum of 3 to 5 years experience as a General Manager in full-service casual dining including bar
  • Complete P&L knowledge
  • Experience with coaching, training and corrective actions
  • Guest focused and service-driven
  • Strong leadership skills
  • Team player mindset
  • Degree preferred
  [ Link removed ] - URL blocked - click to apply     EOE - Equal Opportunity Employer
 

Recommended Skills

Scheduling
Recruitment
Corrective And Preventive Actions
Coordinating
Management
Restaurant Operation
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Job Snapshot

Employee Type

Full-Time

Location

Baton Rouge, LA

Job Type

Hospitality - Hotel, Restaurant - Food Service, Management

Experience

3 to 5 years

Date Posted

04/24/2021

Job ID

21855
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